FAQs

Look for the Pria tool in your company's enterprise system, intranet, or designated platform. You can interact with Pria through text prompts, voice commands, or by uploading files. For complete onboarding documentation, contact your IT administrator or visit your company's internal training portal.

Pria supports various file formats including documents (PDF, DOCX, TXT), presentations (PPT), spreadsheets (XLSX), images, audio, and video files. You can upload training materials, project documents, policy manuals, or work instructions for Pria to analyze and discuss. Click the paperclip in the lower right corner to upload your files.

The Conversational Assessment is a unique feature that evaluates your knowledge through a five-question interactive process. It scores your responses based on understanding, thoroughness, and focus, helping you identify areas where you may need additional training or professional development.

Pria prioritizes data security and privacy by employing encryption for data at rest and in transit, complies with enterprise security standards and relevant regulations, and anonymizes user data. Your conversations and uploaded files are protected and not shared with unauthorized parties or external systems.

Pria offers graduated writing assistance including basic grammar checks, advanced style improvements, and adherence to specific writing styles or guidelines such as business communication, technical documentation, and corporate reporting standards.

You can upload your training materials to Pria and ask it to generate practice assessments, quiz you on key concepts, explain complex topics, or create study guides. Pria can help you test your knowledge and identify areas that need more attention before certification exams or performance reviews.

Yes, Pria maintains a conversation history that allows you to revisit previous interactions. You can also mark important conversations as favorites for easy reference later, making it perfect for ongoing projects or recurring tasks.

Pria sources information from trusted business sources, industry publications, and your uploaded company materials. It provides citations for its responses so you can verify the information. If you have concerns about accuracy, you can ask Pria to explain its reasoning or provide additional sources.

If Pria's response isn't satisfactory, try rephrasing your question with more specific details or context about your role or department. You can also provide feedback about the response to help improve future interactions.

Click the "Feedback" button and your feedback goes directly to your organization’s administrators and to engineers working to make Pria as helpful as it can possibly be for your specific business needs.

Please note that if you need support with your company’s enterprise system or internal platforms, please contact your IT department. If you are having difficulties accessing Pria, please contact us at suppert@praxisai.freshdeck.com

Pria can integrate with most enterprise systems, intranets, and knowledge management platforms. Please contact your system administrator or our technical team to discuss specific integration requirements for your organization.

Personalization happens during onboarding through a comprehensive questionnaire and organizational assessment. You'll create prompts that capture your company's communication style, values, and expertise areas. You can also upload logos and branding elements to create a visual representation that aligns with your corporate identity. This personalization ensures Pria communicates with users in a manner consistent with your organizational approach.

As an administrator, you control Pria's trusted sources through the source management feature. You can upload company policies, training materials, procedure manuals, compliance documents, and other resources you want Pria to reference when answering user questions. This ensures that Pria provides accurate, organization-specific information aligned with your business requirements.

Yes, the administrative dashboard provides comprehensive monitoring capabilities. This is one of the advantages of using Pria rather than having your users access other AI options. You can view conversation histories, interaction metrics, and user feedback. The dashboard allows you to identify frequent topics of user inquiries, assess the effectiveness of responses, and analyze usage patterns to gain insights into user engagement and potential knowledge gaps.

Pria adheres to strict security protocols and is fully compliant with enterprise security standards including SOC 2, GDPR, and industry-specific regulations. Company data is anonymized and encrypted both at rest and in transit using advanced encryption methods. The platform implements role-based access controls, ensuring that only authorized personnel can access specific types of data. Regular security audits and updates maintain the integrity of the system.

Through the admin dashboard, you can define parameters for Pria's responses, including setting boundaries on what topics it can address. You can create custom prompts for specific departments or roles, determine how Pria handles certain types of questions, and establish guardrails to ensure appropriate responses. This allows you to maintain information security and compliance while providing helpful guidance to users.

Pria continuously learns from interactions and the resources you provide. By uploading company materials and reviewing conversation logs, you can refine Pria’s responses to better align with your business objectives. The system utilizes vector search technology to analyze document content and improve accuracy over time as more organization-specific information becomes available.

Pria excels at answering questions about company policies, clarifying procedure instructions, explaining concepts from training materials, providing guidance on compliance requirements, and offering general professional development support. It can handle routine inquiries that would otherwise consume management time, allowing leaders to focus on more strategic initiatives that require human expertise.

For matters concerning integration with your existing systems or user permissions within Pria, please contact your IT administrator. If you’re having difficulty with Pria itself, email us at support@praxisai.freshdesk.com.