1. Who can use the Services
You must be an Authorized User — someone who has an account with us directly, or who has been given access by an organization (school, college, training program, or employer) that has an agreement with us.
- If you accept these Terms on behalf of an organization, you confirm you have the authority to do so.
- Give us accurate and complete registration information and keep it current.
- Keep your credentials to yourself. Do not share your account or login with anyone outside your organization. You are responsible for everything that happens under your credentials.
- Age. You must be at least 13 years old (or the age of digital consent where you live) to create a direct account. Younger students may use the Services only through a school that has enabled access for them and provided the consents required by COPPA and applicable student-privacy law. Never send us personal information about a child under 13 outside of that school-directed use.
2. Your right to use the Services
We grant you a non-exclusive, non-transferable, revocable right to use the Services in accordance with these Terms and applicable law. We and our licensors keep all ownership of the Services, including our software, models, prompts, designs, documentation, and trademarks. Nothing in these Terms transfers any of that to you.
3. Things you may not do
You may not:
- Use the Services in a way that infringes, misappropriates, or violates anyone's rights, or that breaks any law.
- Reverse-engineer, decompile, disassemble, or otherwise try to discover the source code, weights, prompts, or inner workings of the Services or the AI models behind them (except where the law says we can't stop you).
- Use bots, scripts, scraping, or any automated method to extract data or output from the Services.
- Present AI-generated output as human-generated when it is not.
- Use the Services to build a competing product, or to train, fine-tune, or benchmark another AI model without our written permission.
- Attempt to bypass safety systems, rate limits, access controls, or content guardrails.
- Upload malicious code or interfere with the operation or security of the Services.
- Impersonate any person or Digital Twin, or create a Digital Twin of a real person without that person's express written consent.
- Use the Services for harassment, hate, sexual content involving minors, or any content that violates our Acceptable Use Policy.
4. Your content and AI output
What you put in is yours. Anything you provide to the Services — prompts, questions, files, voice, IP Vault documents ("Input") — remains your property.
What comes out is yours too. Subject to your compliance with these Terms, we assign to you all of our right, title, and interest in the output the Services generate for you ("Output"). You may use Input and Output (together, "Content") for any purpose, including commercial purposes.
What we do with your Content. We use it only to provide and maintain the Services, comply with the law, and enforce these Terms. We do not use your Content to develop, train, or improve our Services or any AI model, and our AI providers are contractually prohibited from doing so.
Similar output. Because of how machine learning works, other users may receive output that is the same as or similar to yours. Output generated for other users is not your Content, and yours is not theirs.
You are responsible for your Content. Make sure it does not violate the law, these Terms, or anyone else's rights. If you upload material you don't own, you must have permission to do so.
AI can be wrong. Output may be inaccurate, incomplete, or describe real people, places, or facts incorrectly. We label AI-generated content and tell you when you are talking to an AI. Review any Output with human judgment before relying on it — especially for academic, professional, financial, legal, or medical purposes.
AI does not make consequential decisions about you. AI output is a recommendation to a human. Admissions, enrollment, employment, discipline, and final grades are decided by people at your organization, not by the Services.
5. Feedback
We love feedback — comments, ideas, feature requests, suggestions. If you send us any, we may use it without restriction or payment to you. This applies only to voluntary product feedback you send through our support and feedback channels. It does not cover your Content, conversation history, learner data, course materials, or anything you upload to use the Services.
6. Confidentiality
You may come across Praxis AI Confidential Information — non-public software, specifications, roadmaps, pricing, or business information that is marked confidential or that a reasonable person would understand to be confidential.
- Use it only as needed to use the Services under these Terms.
- Don't share it with anyone outside your organization.
- Protect it at least as carefully as you protect your own confidential information.
This does not cover information that becomes public through no fault of yours, that you already had without a confidentiality obligation, that a third party rightfully gave you, or that you developed independently. If a court or government requires you to disclose Confidential Information, tell us first (where legally possible), limit the disclosure to what is required, and help us challenge it if we ask.
7. Security and personal data
Security. Take reasonable steps to secure your access to the Services (strong passwords, MFA where offered, keep your devices patched). If you discover a vulnerability or breach related to your use of the Services, tell us promptly at security@praxis-ai.com.
Personal data you process. If you use the Services to process other people's personal information, you must give legally adequate privacy notices, obtain any required consents, and process that data lawfully under GDPR, CCPA/CPRA, FERPA, and any other applicable law. If you need a Data Processing Agreement, ask us.
Our commitments. Our data practices — including that we don't sell your data, we don't train models on your Content, and our AI providers run under zero-retention terms — are set out in the Privacy Policy.
8. Mobile apps, App Store, and Google Play
If you use our iOS or Android app, the following also applies.
- License. We grant you a limited, non-transferable license to install and use the app on devices you own or control, subject to the app-store's usage rules.
- Account deletion. You can delete your account from inside the app (Settings → Account → Delete Account) or by emailing privacy@praxis-ai.com. Organization-managed accounts are deleted at your organization's direction.
- AI consent. Before the app sends your prompts, voice, or files to a third-party AI provider, you will be asked to agree. You can withdraw consent in Settings; some features will stop working.
- Device permissions. The app asks for microphone, camera, photos, or notification access only when a feature needs it, and you can revoke each in your device settings.
- Apple and Google are not parties. These Terms are between you and Praxis AI, Inc., not Apple Inc. or Google LLC. Apple and Google have no obligation to provide maintenance or support for the app, and are not responsible for the app, its content, or any claims relating to it (including product liability, consumer protection, or IP claims). If the app fails to conform to any applicable warranty, you may notify the app store and, where required, receive a refund of the purchase price; that is the store's only warranty obligation. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.
- Export and sanctions. You confirm you are not located in a U.S.-embargoed country or on any U.S. restricted-party list (see Section 12).
- In-app purchases. If we offer credits or subscriptions through an app store, the store's payment terms govern billing, renewals, and refunds.
9. Third-party services
The Services connect to other people's products — LMS platforms such as Canvas, Google and Microsoft integrations, AI providers, payment processors. Those products are governed by their own terms and privacy policies. We are not responsible for third-party products, and your use of them is at your own risk.
10. Term, termination, and suspension
These Terms start when you first use the Services and continue until ended.
You can end them at any time by stopping use of the Services and deleting your account.
We can end them for any reason with at least 30 days' notice. We may end them immediately if you materially breach Sections 3, 4, 6, 7, 11, or 12; if a third-party technology provider we depend on changes its relationship with us in a way outside our control; or if we must do so to comply with law or a government request.
We may suspend your access if you violate these Terms, if your use poses a security risk to us or anyone else, or if we reasonably suspect fraud or activity that could expose us or others to liability. Where practical, we will tell you why and how to fix it.
When these Terms end, stop using the Services and return or (if we ask) destroy any Confidential Information. You may export your Content before you leave; see the Privacy Policy for how. Sections 4 through 7 and 10 through 14 survive termination.
11. Disputes — arbitration and class-action waiver
Please read this section carefully. It affects your legal rights.
Talk to us first. Before filing any claim, send us a notice at support@praxis-ai.com with your name, a description of the dispute, and what you want us to do. We will try to resolve it informally. If we can't within 60 days, either of us may start a formal proceeding. Any statute of limitations pauses during those 60 days. EU residents may also use the European Commission's online dispute resolution platform at https\://ec.europa.eu/consumers/odr.
Binding arbitration. You and Praxis AI agree to resolve all past, present, and future claims relating to these Terms or the Services through final and binding individual arbitration, not in court.
Forum and fees. Either party may start arbitration with ADR Services, Inc. under its then-current rules, before a single arbitrator. The parties split arbitration fees equally. If the arbitrator finds you cannot afford the fees and cannot get a waiver, Praxis AI will pay them. We will not seek our attorneys' fees from you unless the arbitrator finds your claim frivolous.
How it works. The arbitration may be conducted by phone, video, written submissions, or in person in San Francisco, California, or another mutually agreed place. The arbitrator decides all issues, except that a California court decides (i) the scope, enforceability, and arbitrability of this Section 11, including any mass-filing procedures, and (ii) whether you completed the informal-resolution step above. Neither party may tell the arbitrator the amount of any settlement offer until after the award.
Exceptions. Either party may bring (i) an individual claim in small-claims court, or (ii) a court action for injunctive or other equitable relief to stop unauthorized use or abuse of the Services or infringement of intellectual property.
No class actions. No jury trial. Disputes must be brought individually. Class actions, class arbitrations, private-attorney-general actions, and consolidation with other arbitrations are not allowed. If a dispute proceeds in court for any reason, both parties waive any right to a jury trial. This does not prevent either party from taking part in a class-wide settlement.
Severability of this section. If any part of this Section 11 is found unenforceable, the rest stays in effect — except that if the finding would permit mass, class, or representative arbitration, this entire Section 11 is unenforceable. Nothing here waives your right to seek public injunctive relief or any other non-waivable right.
12. Export controls and sanctions
The Services may not be used in, for the benefit of, exported to, or re-exported to any U.S.-embargoed country, or by anyone on the U.S. Treasury Specially Designated Nationals list, the Commerce Department Denied Persons or Entity Lists, or any other U.S. restricted-party list. You confirm you are not located in such a country or on such a list, and you will comply with all export and sanctions laws, including any duty to know your own end users.
13. Warranties, liability, and indemnity
As is. THE SERVICES ARE PROVIDED "AS IS." TO THE EXTENT THE LAW ALLOWS, WE, OUR AFFILIATES, AND OUR LICENSORS MAKE NO WARRANTIES OF ANY KIND — EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE — INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SATISFACTORY QUALITY, NON-INFRINGEMENT, AND QUIET ENJOYMENT, AND ANY WARRANTY ARISING FROM COURSE OF DEALING OR TRADE USAGE. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ACCURATE, OR ERROR-FREE, OR THAT CONTENT WILL BE SECURE OR NOT LOST OR ALTERED.
Limitation of liability. TO THE EXTENT THE LAW ALLOWS, NEITHER WE NOR OUR AFFILIATES OR LICENSORS WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING LOST PROFITS, GOODWILL, USE, OR DATA, EVEN IF WE WERE TOLD THEY WERE POSSIBLE. OUR TOTAL LIABILITY UNDER THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID FOR THE SERVICE THAT GAVE RISE TO THE CLAIM IN THE 12 MONTHS BEFORE THE CLAIM AROSE, OR (B) ONE HUNDRED U.S. DOLLARS (\$100). Some jurisdictions do not allow these limitations, so they may not apply to you.
Indemnity. You will defend, indemnify, and hold harmless Praxis AI, our affiliates, and our personnel from any claims, losses, and expenses (including reasonable attorneys' fees) arising from your use of the Services, your Content, any products or services you build with the Services, your breach of these Terms, or your violation of law.
Equitable relief. Because a breach of these Terms may cause harm that money can't fix, we may seek injunctive relief in addition to any other remedy.
14. General terms
Independent parties. These Terms do not make us partners, joint venturers, or agents. Neither party can bind the other without written consent.
Our brands. Praxis AI, Pria, and our logos are our trademarks. Don't use them without our prior written consent.
U.S. government users. The Services are commercial computer software and documentation developed at private expense, provided to U.S. government entities with only the rights granted to all other users, consistent with FAR 12.212 and DFARS 227.7202.
Changes to these Terms. We may update these Terms by posting a revised version at praxis-ai.com/terms and updating the effective date. For material changes we will email customers and partners and give at least 30 days' notice before the change takes effect, unless the change is required by law or addresses a security issue. Continued use after the effective date means you accept the revised Terms. If you don't agree, stop using the Services before the change takes effect.
Waiver and severability. If we don't enforce a provision right away, we haven't given up the right to enforce it later. Except as stated in Section 11, if a court finds any part of these Terms unenforceable, that part will be enforced to the maximum extent permitted and the rest remains in effect.
Entire agreement. These Terms, the Privacy Policy, and any policies they incorporate are the entire agreement between you and Praxis AI about the Services. If your organization has a separate enterprise agreement with us, that agreement controls where it conflicts with these Terms.
Assignment. You may not transfer these Terms without our written consent. We may assign them to an affiliate or a successor in a merger, acquisition, or sale of assets.
Governing law and venue. California law governs these Terms, without regard to its conflict-of-laws rules. Except as provided in Section 11, any claim must be brought exclusively in the state or federal courts of San Francisco County, California.
Contact. Praxis AI, Inc., 6701 Koll Center Parkway, Suite 250-2656, Pleasanton, CA 94566, USA · support@praxis-ai.com · privacy@praxis-ai.com · security@praxis-ai.com
© 2026 Praxis AI, Inc. All rights reserved. Praxis AI and Pria are trademarks of Praxis AI, Inc.