Effective Date: January 2, 2023
Last Updated: September 23, 2025
We at Praxis AI, LLC (together with our affiliates, "Praxis AI," "we," "our," or "us") respect your privacy and are strongly committed to keeping secure any information we obtain from you or about you. This Privacy Policy describes our practices with respect to personal information we collect from or about you when you use our website, applications, courses, software, tools, and services (collectively, "Services").
We collect personal information relating to you ("Personal Information") in the following ways:
Account Information: When you create an account with us, directly or through your institution, we collect information associated with your account, including your name, email address, and account credentials.
User Content: When you use our Services, we collect Personal Information included in the input prompt that you provide to our Services.
Communication Information: If you communicate with us, we collect your name, email address, and the contents of any messages you send.
Social Media Information: We have pages on social media sites like Instagram, X, YouTube, and LinkedIn. When you interact with our social media pages, we collect Personal Information you elect to provide, such as your contact details.
Log Data: Information that your browser automatically sends when you use our Services, including your Internet Protocol address, browser type and settings, the date and time of your request, and how you interact with our website.
Usage Data: Information about your use of the Services, such as the features you use, actions you take, dates and times of access, and version, type of computer or mobile device, and your computer connection.
Device Information: Type of device, operating system, device identifiers, and browser you are using. Information collected may depend on the type of device you use and its settings.
Cookies: We use cookies to operate and administer our Services and improve your experience. A "cookie" is a piece of information sent to your browser by a website you visit. You can set your browser to accept all cookies, reject all cookies, or notify you whenever a cookie is offered. However, refusing cookies may preclude you from using, or negatively affect the display or function of, certain areas or features of our Services.
We may use Personal Information for the following purposes:
When serving educational institutions under FERPA:
For purposes of FERPA compliance, Praxis AI is designated as a "school official" under 34 CFR § 99.31(a)(1) when:
Our legitimate educational interest is limited to providing the contracted Services and supporting the institution's educational mission.
We may aggregate or de-identify Personal Information so that it may no longer be used to identify you. We use such information to analyze the effectiveness of our Services, improve and add features, and for other similar purposes. We DO NOT share aggregated information like general user statistics with third parties, publish such information, or make it generally available.
De-identified information under FERPA means all personally identifiable information has been removed such that the information cannot reasonably identify a specific student. Further, we will not attempt to re-identify de-identified Student Data. Any use of de-identified data requires institutional consent and written agreement from recipients not to attempt re-identification.
If you access our Services through a school or institution, your institution's administrators may be entitled to access your account information and usage data. Teachers and authorized school personnel may be entitled to view your interactions and progress. Your institution controls many aspects of how your information is used and shared.
We may share information in other circumstances with your explicit consent or at your direction. We DO NOT share your data with Third Parties or Subprocessors without your expressed written consent.
When law enforcement or government entities request Student Data:
Depending on your location, you may have certain statutory rights in relation to your Personal Information, including the right to:
If you're a student or your child uses our Services through school:
For educational users under FERPA:
You can exercise some rights through your Praxis AI account. If you are unable to exercise your rights through your account, please send your request to support@praxis-ai.com.
Verification: To protect your Personal Information from unauthorized access, change, or deletion, we may require you to verify your credentials before you can submit a request.
Authorized Agents: You may submit a rights request through an authorized agent who must present signed written permission to act on your behalf.
Appeals: Depending on where you live, you may have the right to appeal a decision we make relating to requests to exercise your rights.
Our Services are designed to handle student education records for users of all ages in educational settings. When serving K-12 institutions, we act as a "school official" under FERPA and follow strict guidelines for protecting student privacy.
Our Service is not directed to children under the age of 13 for direct consumer use outside educational institutions. We do not knowingly collect Personal Information from children under 13 without verifiable parental consent. If you believe a child under 13 has provided Personal Information to us, please email support@praxis-ai.com.
We implement commercially reasonable technical, administrative, and organizational measures to protect Personal Information both online and offline from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. These include:
However, no Internet or email transmission is ever fully secure or error free. You should take special care in deciding what information you send to us via the Service or email.
General Users: We retain Personal Information for only as long as we need to provide our Services to you, or for other legitimate business purposes such as resolving disputes, safety and security reasons, or complying with legal obligations
Educational Users: Student data is retained only as directed by the educational institution and deleted upon request or contract termination
Retention Factors: How long we retain Personal Information depends on several factors, such as the amount, nature, and sensitivity of the information, potential risk of harm from unauthorized use or disclosure, our purpose for processing the information, and any legal requirements
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable privacy laws.
The Service may contain links to other websites not operated or controlled by Praxis AI ("Third Party Sites"). The information you share with Third Party Sites will be governed by their specific privacy policies and terms of service, not by this Privacy Policy. We do not endorse or review these sites. Please contact Third Party Sites directly for information on their privacy practices and policies.
Services like Praxis AI generative AI digital experts generate responses by reading a user's request and predicting the words most likely to appear next. We make tremendous efforts to ensure the accuracy of all responses; however, in some cases, the words most likely to appear next may not be the most factually accurate. For this reason, you should not rely on the factual accuracy of output from our models. If you notice that AI-generated output contains factually inaccurate information about you and you would like us to correct the inaccuracy, you may submit a correction request to support@praxis-ai.com.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will post an updated version on this page, unless another type of notice is required by applicable law. For educational institutions, we provide advance notice and obtain necessary approvals before implementing changes affecting student data.
Email: support@praxis-ai.com
Address: 6701 Koll Center Parkway, Suite 250-2656. Pleasanton, CA 94566
Email: education-privacy@praxis-ai.com
© 2025 Praxis AI - The Enterprise AI Middleware Orchestration Platform